Pro, Enterprise, and On-Prem support

We're here to help you with any questions you may have about your Pro, Enterprise, or On-Prem BSR instance. We offer the following support options:

• Contact Support or your Buf representative.
• Enterprise and on-prem only: A shared Slack channel. Reach out to your Buf representative to set this up.

You can find the Buf status page at bufstatus.com

Incidents

We carefully monitor each private BSR instance to meet SLAs. In the rare event that you're experiencing a critical issue and haven't received any communications from us yet, our on-call engineers are available at oncall@buf.build and investigate any reported issues.